See what people are saying about Reservation Specialists.
When you need help growing your vacation rental business, our talented team at Reservations Specialists is the best choice. Don’t just listen to us, though! Listen to all the people who’ve we’ve had the pleasure of helping. Read our testimonials below to see what people have to say about working with us.
I just wanted to say how much we have improved our business and bookings since we started using your services about two years ago. We have seen about a 20% increase in bookings and revenue over each of those years.
Dan Urie - Five Star Vacation Rentals / iTrip LaQuinta
Reservation Specialists LLC is more of a business partner than just a consultant. We could not operate our business successfully without them!
Carla - iTrip Vacations - Breckenridge
Elizabeth is a wonderful asset to my business. She’s on top of the inquiries, and always friendly and knowledgable.
Elizabeth and her team from Reservation Specialists are consummate professionals. Their reservation and review services for Vacation Rental Managers are the “Best” in the industry and why so many companies are choosing to outsource this part of their business to Reservation Specialists. Cost-effective and most importantly, Reservation Specialists will help you grow your revenue, reservations with a great guest experience, and reviews tenfold.
Michael Friedman - Director of Sales, Growth & Expansion / SkyRun Vacation Rentals and Co-Founder & Board Member / Vacation Rental University
When I started my Vacation Rental business, I knew I needed the right team to guarantee the highest levels of Guest Services. While my local team had a strong understanding of operations, we needed the right reservations team to ensure the guest had a great experience from pre-arrival, during their stay and post-stay. That’s where Elizabeth and her team came in, they are always available to quickly respond to guest needs, resolve issues as well as communicate and update our local operations team. I can recommend her services anytime.
Kevin Paateyl, Co-Founder at Better B&B™ & Dagda
Elizabeth Donn is really one-of-a-kind! I do not give accolades easily but in Elizabeth’s case, she more than deserves the highest recommendation. From the first time we met (over the phone) she was outstanding. She explained to me the process of her emails and her portal for the use of Reservation Specialists for our company Itrip.net/Five Star Vacation Rentals.
I have found Elizabeth to be very honest, organized, knowledgeable and above all an Amazing Reservation Specialist that knows exactly what she’s doing, she does NOT SLEEP!
She not only goes the extra mile but is also a great human being and very cheerful. She is in constant, touch making sure everything is going right. She keeps me posted with any changes and great advice as well. WHAT A GIRL!
If you are looking for a Reservation Specialist no need to look further you found her!
Rozet Ghazalian, Property Manager, iTrip Vacations La Quinta
We have been working with Elizabeth for over 4 years. She is a vital member of our team, a go-to resource, and advisor, and goes above and beyond regularly. When we were new to this business, Elizabeth was instrumental in helping set up and manage templates and reservation-related procedures.
Elizabeth is an expert at handling the various and ever-changing rules relating to each OTA in terms of communicating with prospective guests, creating bookings, securing guest information where the platforms prevent it. She also helps keep our templates current and creates new ones where needed.
All in all, Elizabeth is a self-starting, competent contributing member of the iTrip Keystone team.
Penni and Mat Levine, Mountain Vista Vacation Properties, Inc., iTrip Vacations Keystone